Processing times are 4-6 business days, the time we need to collect, pack and ship your order.
Note that maximum weight to send is 20 kilo. We always send with PostNL.
For Ireland and France we also have the option of DHL which has a faster delivery time.
Netherlands has the option of insured sending, you can choose during check-out.
If you don't choose verzekerd your parcel is not insured.
We cannot send to Packstations or P.O Boxes.
All orders are subject to product availability
A product may be discontinued or unavailable after you ordered it.
We have little to no stock.
If a product is discontinued the chances are slim that we still have it in stock or we are able to order it.
Some products have the addition: E.U only.
This means that we only send these products to countries in the European Union, and always at your own risk.
If you live outside of the E.U and you order these products we cannot guarantee that it will clear customs (in good shape)
Delays
Delivery delays due to peak times, holidays or other circumstances, unfortunately we have no influence on this.
We cannot guarantee a time of delivery, delays are always possible, no need to contact us to ask when to expect delivery.
We apologize for the inconvenience. We hope for your understanding.
Below destinations might have delays
The delay time in business days is approx:
Australia: 10 - 30 days
Canada 10 - 30 days
France: 4 - 8 days
Ireland: 4 - 11 days
New Zealand: 10 - 30 days
Portugal: 4 - 7 days
Spain: 6 - 14 days
United Kingdom: 3 - 9 days
United States: 10 - 30 days
Product shelf life
Some items have a very short best before date, for example:
Eierkoeken egg cakes (2-4 weeks)
Roze koeken pink glazed biscuits (2-3 weeks)
Vleeswaren sliced meat (2-3 weeks)
Banketletters/staven almond letters/logs (3-4 weeks)
Afbakbrood Sausage/cheese rolls (4-6 weeks)
Worst and rookworst wurst and smoked sausage (3-6 weeks)
Stroopwafels syrup waffles (4-6 weeks)
Please make sure the items you order will not go over the date during transport
We always make sure you receive the longest dates possible,
but delivery times and/or delays are out of our hands.
You can always ask us about dates of products before you order it.